Refund policy

Cancelling Orders

a) If you cancel your order after we have despatched the products, then you must return the products to us at the address mentioned above. The products should be returned in an unused condition and at your own expense. We recommend the use of a Recorded Delivery Service.

b) You can no longer cancel your order once you have opened the product containers or used the products, even if the products were sent in error. However, your statutory rights concerning the quality of those products will be unaffected.