TERMS AND CONDITIONS
1. Lashfamous
The material on the website is copyright to Lashfamous and must not be used for any commercial purposes or re-publication without our written consent.
2. Contacting Us
Our contact address is:
Lashfamous, 111 Orchard Way, Knebworth, Hertfordshire. SG3 6BT.
You may also contact us by email at sales@lashfamous.co.uk or by telephone on 07887 492565
3. Web Site Information
a) We have tried to ensure that information provided on the website is accurate. However, we make no representation and give no warranty of any kind in respect of the information.
b) We do not accept liability for any loss (direct, indirect or consequential) which may arise from reliance on information contained on the website or in respect of any error or omission, except in relation to death or personal injury caused by our negligence.
4. Description of Products
a) The description and specification of products on the website is only approximate and we reserve the right to make changes which do not materially affect the quality or performance of those products.
b) We may correct any error appearing on the website or withdraw any product from sale without incurring liability. Price and availability is also subject to change without notice.
5. General
a) The products advertised on the website are intended for sale to persons dealing as consumers.
b) The Contracts (Rights of Third Parties) Act 1999 shall not apply to any contract between us, so that no contractual rights are conferred on third parties.
c) Any contract between us shall incorporate these terms and conditions and be under English law. If there is any dispute, the English Courts will have exclusive jurisdiction.
6. Customs, taxes and other fees
a) International orders may be subject to Custom, Taxes and other fees. These charges are not the responsibility of Lashfamous. The customer will be liable to pay in full. It is the customers’ responsibility to check the potential charges and organise payment for any Custom, Taxes and other fees incurred prior to receiving the goods.
7. Professional products
a) When making an order we do not require you to send us your certification before completion. When you make an order, this constitutes that you are confirming to us that you are qualified and that Lashfamous hold no liability for incorrect use due to not being professionally trained for the products in question.
8. Lashfamous Product use
1. Your client must be fully informed of the potential risks involved with lash adhesive reactions. This must be documented and signed by the client and lash artist to confirm that they understand and are happy to go ahead. The client should also be offered the option for a patch test if they have any concerns.
2. You must follow your insurers’ guidelines.
Important: If your insurer requires that a patch test take place, we recommend patch testing every client 24-48 hours prior to lash appointment by applying a few lashes to each eye.
LASHFAMOUS OFFICIAL TRAINING:
a) Cancellation Policy: You can cancel your training course and receive a full refund by giving at least 14 days notice. If you cancel your course without giving 14 days prior notice we will be unable to refund your deposit. However, we will make every attempt to find a replacement to take your place, if we are successful in filling your booking you will be given a full refund.
b) Late arrival: Please let us know as soon as possible if you are running late. We can delay the start for up to 5 minutes. After that time the course will start without you.
c) No show: If you do not turn up on the day of your course, a refund will not be given.
d) Rescheduling: If you would like to change the date of your course, please let us know as soon as possible and we will attempt to get you onto an alternative course.
e) Cancellation by Lashfamous: Lashfamous holds the right to reschedule or cancel a course date if there are insufficient numbers booked or if circumstances arise that are out of our control. Lashfamous will work with you to reschedule another course date. If no dates are suitable, Lashfamous will offer a full refund of any money paid towards the course. Lashfamous will offer no further compensation.
PRIVACY POLICY
What personal information do we collect from the people that visit our website?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.
For more general information on cookies see the Wikipedia article on HTTP Cookies…
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and